At the Reception Office…OUCH!

Posted: January 20, 2011 in Uncategorized

Have you ever felt like killing a receptionist at a hospital or company? Have you ever had the urge to say to a receptionist” Shut up and do your job!” If you haven’t been there, then you are one of the few lucky and privileged people, so don’t go on reading this article. Unfortunately, I’ve felt this way many times…every time I go to a hospital (feeling ill and horrible of course), I find myself faced with a rude, careless or cold-blooded bloody receptionist talking on the mobile…laughing…flirting…making silly jokes…fixing her makeup… or making sure his “Shomag” is starchy enough to attract the gals. Sometimes it gets even worse when the revered receptionist is busy fighting with a colleague in front of me about who should serve me! At other times the argument is about the mean, bossy boss, who forces the receptionists to abide by the rules and arrive on time.

 


I don’t want to sound as mean as the “terrible” bosses, but business is business, ladies and gentlemen! All your worries, arguments, and/or sighs should be set aside while at work. We _customers and clients_ need only to see your cheerful faces smiling at us in a friendly, polite manner. It’s so simple to be a professional receptionist; smile naturally, speak less, work more…. and voila; you are a professional! Probably, your boss will never tell you what you’ve just read, but he/she will sure give you a hard time if you fall into one or more of these unprofessional sins!

 

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Comments
  1. Great article. It is definitely a “sin”even worse.

    A sin normally affects one or two persons maximum, while such sins at public places affect tens and hundreds of people. However, it is ,therefore, necessary that we all start ringing bills against such unbearable sins. We must take action. We should start by filing complains whether against those or their superiors. It is a waste of time, effort and money. Time of the hospital, receptionist and patient. Effort of all and money of all. This lazy receptionist is paid to work full 8 hours while his/her productivity is equal to 2-3 hours in essence.

    Thanks to Maha.

    Ashraf Saleheen

  2. Great article. It is definitely a “sin” and even worse.

    A sin normally affects one or two persons maximum, while such sins at public places
    affect tens and hundreds of people. However, it is ,therefore, necessary that we all start ringing bills against such unbearable sins. We must take action. We should start by
    filing complaints whether against those or their superiors. It is a waste of time, effort and money. Time of the hospital, receptionist and patient. Effort of all and money of all. These lazy receptionists are paid to work full 8 hours while his/her productivity is equal to 2-3 hours in essence.

    Thanks to Maha.

    Ashraf Saleheen

  3. komal says:

    wow…can i get the job here???? if there is any vacancy send details in ma email addressssssss??

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